Privacy Policy
Last updated: July 24, 2026
This Privacy Policy describes how Scrape Armor, Inc. (“Scrape Armor,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from, or otherwise communicate with us through www.scrapearmor.com (the “Site”).
For purposes of this Privacy Policy, “you” and “your” mean the individual using the Site, including customers, website visitors, and other individuals whose information we collect.
Personal Information We Collect
The personal information we collect depends on how you interact with us and may include:
Contact Information
We may collect your name, billing address, shipping address, email address, and telephone number.
Order and Transaction Information
We may collect information about products you purchase, return, exchange, or inquire about, as well as order numbers, transaction details, shipping information, and payment status.
Payment card information is processed by our payment providers. We generally do not directly store complete payment card numbers.
Account Information
If you create an account, we may collect your username, password, account preferences, purchase history, and other account-related information.
Customer Service Information
We may collect information you provide when contacting us, including questions, photographs, vehicle information, installation concerns, warranty requests, product reviews, and correspondence.
Device and Website-Use Information
When you visit the Site, we and our service providers may automatically collect information such as:
- IP address
- Browser and device type
- Operating system
- Pages viewed
- Products viewed
- Referring website
- Shopping-cart activity
- Checkout activity
- Dates and times of visits
- Interactions with advertisements, emails, and text messages
We collect some of this information through cookies, pixels, tags, software development kits, and similar technologies.
Marketing Information
When you subscribe to email or SMS marketing, we may collect your email address, telephone number, consent records, subscription status, message interactions, and related marketing preferences.
How We Collect Personal Information
We may collect personal information:
- Directly from you when you place an order, create an account, submit a form, subscribe to marketing, contact us, or provide information through the Site
- Automatically through cookies and similar technologies
- From service providers that help us operate our business
- From advertising, analytics, social-media, shipping, payment, fraud-prevention, and marketing partners
- From publicly available sources where permitted by law
How We Use Personal Information
We may use personal information to:
- Process and fulfill orders
- Process payments, refunds, returns, and exchanges
- Provide order confirmations and shipping updates
- Communicate about products, warranties, fitment, installation, and customer-service requests
- Maintain customer accounts
- Detect and prevent fraud, abuse, security incidents, and illegal activity
- Improve our Site, products, advertising, and customer experience
- Measure website traffic and marketing performance
- Personalize content and advertisements
- Send email and SMS marketing where permitted
- Comply with legal, accounting, tax, and regulatory obligations
- Enforce our agreements and protect our rights, customers, and business
Cookies and Similar Technologies
We use cookies and similar technologies to operate the Site, remember preferences, understand Site usage, measure advertising performance, prevent fraud, and personalize content and advertising.
Some cookies are necessary for the Site to function. Other cookies may be used for analytics, marketing, or targeted advertising.
You may control cookies through your browser settings and, where available, through our cookie-consent tools. Blocking certain cookies may affect Site functionality.
How We Disclose Personal Information
Shopify
Our store is hosted by Shopify. Shopify processes personal information to provide the ecommerce platform and related services used to operate the Site.
Payment and Fraud-Prevention Providers
We may disclose information to companies that process payments, verify transactions, prevent fraud, or assess transaction risk.
Shipping and Fulfillment Providers
We may disclose your name, address, telephone number, email address, and order details to shipping carriers, fulfillment providers, and other companies involved in delivering your order.
Technology and Business-Service Providers
We may use service providers for website hosting, data storage, analytics, customer support, accounting, product reviews, security, and other business functions.
Marketing and Advertising Providers
We may disclose certain identifiers and information about your use of the Site to marketing, analytics, and advertising providers to measure campaigns, send communications, and display advertising that may be more relevant to you.
Klaviyo
We use Klaviyo to manage certain email and SMS marketing communications. Klaviyo may process contact information, consent records, order activity, website activity, and message engagement on our behalf.
Professional Advisers and Legal Authorities
We may disclose information to attorneys, accountants, insurers, auditors, regulators, courts, law-enforcement authorities, or government agencies when reasonably necessary.
Business Transactions
We may disclose information in connection with a merger, financing, acquisition, sale, restructuring, bankruptcy, or transfer of some or all of our business or assets.
We may also disclose information when you direct us to do so or otherwise provide consent.
Targeted Advertising and U.S. Privacy Rights
We may disclose personal information to advertising and analytics partners to provide or measure advertising based on your activity across different websites or services.
Under certain U.S. state privacy laws, this activity may be considered a “sale,” “sharing,” or use of personal information for “targeted advertising,” even when no money is exchanged.
Depending on where you live, you may have the right to opt out of these activities.
You may submit an opt-out request through the Your Privacy Choices link available in the Site footer or through the privacy controls presented on the Site.
Where required by applicable law, we will also process a recognized Global Privacy Control signal as a request to opt out of the sale or sharing of personal information or targeted advertising for the browser and device from which the signal is sent.
SMS Marketing Privacy
When you consent to receive SMS marketing from Scrape Armor, we may use your telephone number, consent records, shopping activity, and interactions with our messages to operate and improve our SMS program.
We may use service providers, including Klaviyo and telecommunications providers, to deliver and support SMS messages.
We do not sell or share mobile telephone numbers, SMS opt-in information, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes.
The categories of personal information described elsewhere in this Privacy Policy exclude SMS opt-in data and consent records from disclosure to third parties for their own marketing purposes.
We may disclose this information to service providers and telecommunications partners solely as necessary to operate our messaging program, comply with law, prevent fraud, and deliver requested services.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
Email Marketing
When you subscribe to our email list, we may send product announcements, promotions, company updates, cart reminders, and other marketing communications.
You may unsubscribe at any time by using the unsubscribe link included in our marketing emails. Unsubscribing from marketing emails will not prevent us from sending transactional or service-related messages, such as order confirmations or shipping notices.
Your Privacy Rights
Depending on your state or country of residence, you may have the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate personal information
- Request deletion of personal information
- Request a portable copy of certain personal information
- Opt out of the sale or sharing of personal information
- Opt out of targeted advertising
- Limit certain uses of sensitive personal information, where applicable
- Withdraw consent where processing is based on consent
- Appeal a decision concerning a privacy request
- Receive equal service and pricing without unlawful discrimination for exercising privacy rights
These rights are subject to applicable exceptions and verification requirements.
To submit a request, contact us at info@scrapearmor.com or use the privacy-request tools available on the Site.
We may need to verify your identity before processing a request. You may use an authorized agent where permitted by law, but we may require proof that the agent is authorized to act on your behalf.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including maintaining business and transaction records, providing warranties and customer service, resolving disputes, enforcing agreements, preventing fraud, and complying with legal, tax, and accounting obligations.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no internet transmission, storage system, or security measure is completely secure. We cannot guarantee absolute security.
Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.
If you believe a child has provided personal information to us, contact us so that we can review and, where appropriate, delete the information.
Third-Party Websites
The Site may contain links to websites or services operated by third parties. We are not responsible for the privacy, security, or content of third-party websites.
International Users
Our business is based in the United States. If you access the Site from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations.
The revised policy will be posted on this page with an updated “Last updated” date.
Contact Us
Scrape Armor, Inc.
14350 NE 21st St.
Bellevue, WA 98007
United States
Email: info@scrapearmor.com
